FAQs

How do I log in?

  • Complete the log-in application and ensure you click on 'create new account'.
  • An email will be sent to you confirming your application.
  • As soon as your application is approved a further email will be sent.
  • Follow the link and complete your application by entering your password.
  • Your password is case sensitive!
  • That's it you now have access to your designated forum(s).
  • Thank you for supporting Canterbury Student landlords Forum.

To edit your profile:

  • Log in
  • Click: 'my account' at the left of the page.
  • Click 'Edit' at the top of the page.
  • Type in or alter your missing details.
  • Click 'Save' at the foot of the page.

Help!

  • I have a question about a property problem - see Fault Finding.
  • I have a question about a legal problem - see Glossary.

Problems logging in using Internet Explorer?

  • Go to Internet Explorer
  • At the top of your page, in the horizontal menu, you will see the 'Tools' menu.
  • If this 'Tools' menu is not visible then on Internet Explorer 9, located at the top right corner is a cog-wheel symbol.
  • Hover over this cog and a 'Tools' tag will appear.
  • Click on 'Tools' (next to the favourites icon)
  • Click on 'Internet Options'
  • Click on 'Privacy' (3rd tab)
  • On the settings move the bar to 'low' (leave this setting permanently - low it is quite safe).
  • Click 'apply' and then 'OK' (See illustration below)

Still have problems?

  • Just send an email - we will call you to assist.